Member privacy agreement

(I) We will collect and obtain your personal information through the following channels:

1. Information provided by you voluntarily. For example:

(1) The information you provide to us when registering your elyon game account or using elyon Game;

(2) Information stored when you use elyon games.

(II) We will collect and use your personal information for the following purposes:

1. Help you complete registration and login

In order for us to provide you with continuous and stable services and ensure your security of using elyon games, we require you to provide basic registration or login information, including your mobile phone number, email address, and create your game account, user name, and password.

2. When you use our game service, we will collect your game log information: such as login log, item log, operation information, game friend information and interaction record, login account, game ID, IP address, telecom operator, network environment and language used.

3. In order to ensure the security of your account and create a fair, healthy and safe game environment, we will collect your game identification information, hardware and operating system information, process and game crash records and other information to fight against behaviors that destroy the fair environment of the game or interfere with or destroy the normal operation of the game service (such as detecting piracy, scanning plug-ins, preventing cheating, etc.).

(III) Helping you place orders, pay, recharge and deliver goods or services to you

(1) When you order specific commodities and/or services and recharge in elyon Game Service, in order to show you the transaction information of your account and ensure the transaction security, we will generate an order for you to purchase the commodities and/or services through the system and collect your specific order number, order creation time, transaction amount and other information. Used to show you and facilitate your transaction management of orders.

(2) In order to complete the payment of the order, deliver the goods or services, confirm the trading status and provide you with after-sales and dispute resolution services, we will collect your account, order, transaction related to the progress of the transaction, or share your transaction information with the above service providers through the transaction object and payment agency selected by you based on the exchange. Top-up records and consumption records are sensitive personal information, and collection of such information is necessary to realize consumption functions. Otherwise, transaction cannot be completed.

(IV) Provide customer service or other user response functions for you

When you contact our customer service or use other user response functions (personal information protection complaints or suggestions, other customer complaints and demands), we require you to provide the necessary personal information to match and verify your user identity in order to protect your account and system security. In order to handle your request, human customer service shall inquire or verify your relevant information within the scope of your authorization and use it only in the necessary scope. If you refuse to provide or provide wrong information, we may not be able to provide corresponding support to you. After confirming your user identity, we will also save your contact information (the contact information you use when contacting us or other contact information you provide to us proactively), your communication record and content with us, and other necessary information related to your needs, so as to contact you or help you solve your problem, or record the solution and result of the relevant problem.